PRIVACY POLICY FOR ZOOM COMPARE APP

Last updated May 08, 2026

This Privacy Policy for Durget, Gilles (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our application Zoom Compare (the “App”).

This Privacy Policy applies only to the App. For information about how we handle data collected through our support form and email communications, please see our Zoom Compare Support Privacy Policy.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use the App. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

What personal information do we process? The App collects anonymous analytics data to help us understand how the App is used and improve it. No personally identifiable information (such as your name, email, or photos) is ever collected or transmitted. Learn more in What information do we collect?.

Do we process any sensitive personal information? No. We do not process sensitive personal information.

Do we collect any information from third parties? No. We do not collect any information from third parties.

How do we process your information? We use anonymous analytics data solely to improve the App and monitor its technical health. Learn more in How do we process your information?.

With whom do we share information? We share anonymous analytics data with Mixpanel, our analytics service provider, acting as a data processor on our behalf. Learn more in How do we share your information?.

Can I opt out of analytics? Yes. You can disable analytics at any time in the App’s Settings screen. Learn more in Analytics and opt-out.

What are your rights? Depending on your location, you may have rights regarding your personal information. Learn more in Your privacy rights.

How do you exercise your rights? Contact us by referring to the contact details in How can you contact us about this policy?.

1. What information do we collect?
2. How do we process your information?
3. How do we share your information?
4. Analytics and opt-out
5. How long do we keep your information?
6. How do we protect your information?
7. Your privacy rights
8. Legal basis for processing (EEA / UK / Canada)
9. Do United States residents have specific privacy rights?
10. Do other regions have specific privacy rights?
11. Age requirement
12. International data transfers
13. Do we make updates to this policy?
14. Governing language
15. How can you contact us about this policy?

1. WHAT INFORMATION DO WE COLLECT?

Analytics data

We use Mixpanel, a third-party analytics service, to collect anonymous data about how the App is used. This data does not identify you personally and is not linked to your name, email address, or any other personally identifiable information. The analytics data we collect includes:

Device identifier — an opaque, randomly generated UUID assigned by Mixpanel per app installation (not your Apple device ID, IDFA, or any government identifier). This identifier is used solely to count distinct users and sessions.
Device and system information — device model, iOS version, app version, screen size, timezone, and cellular carrier.
Feature usage — which features you use (e.g., search, comparison view, photo deletion, sharing, album actions, settings changes), how you navigate the App, and which help screens or review prompts you see.
Session data — app launch and session end times, session duration, and cumulative launch count.
Purchase tier — the subscription type (monthly, yearly, or one-time) involved in a purchase initiation or completion. No payment details are transmitted.
Diagnostic data — app version, iOS version, device model, and error events (such as iCloud download failures) used to monitor app health and compatibility.

The following information is not collected: your name, email address, phone number, photos, photo content, precise GPS location, contacts, IDFA, or any other personally identifiable information.

Approximate city-level location may be inferred server-side by Mixpanel from your IP address. Your IP address is not stored by us, and this inference is performed entirely by Mixpanel on their servers — not collected from your device.

Note on photo library access

The App requests access to your device’s Photo Library in order to function. Photos are processed entirely on your device and are never transmitted to us or any third party. You choose whether to grant the App access to all photos, a selection of photos, or no access at all. You may change the App’s access to your Photo Library at any time in your device’s Settings.

The App allows you to share photos using your device’s built-in sharing functionality. Shared photos are sent directly from your device to the destination you choose. Photos are never routed through our servers.

Note on in-app purchases

The App allows you to make in-app purchases. All purchases are processed by Apple through the App Store. We do not have access to any payment or billing information.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process the analytics data we collect solely for the following purposes:

To improve the App — understanding which features are used most helps us prioritize improvements and fix problems.
To monitor technical health — diagnostic data (such as error events and iOS version distribution) helps us identify and fix bugs and ensure compatibility with new devices and OS versions.
To understand usage trends — aggregate, anonymous usage statistics help us understand how the App is being used so we can make better product decisions.

We do not use your information for advertising, marketing, profiling, or any purpose other than the ones listed above.

We do not sell, rent, or trade your personal information.

Your anonymous analytics data may be processed by the following third-party service provider:

Mixpanel — We use Mixpanel to collect and analyze anonymous usage analytics. Mixpanel acts as a data processor on our behalf, meaning they process analytics data only as directed by us and for no other purpose. You can review Mixpanel’s Privacy Policy for information on how Mixpanel handles data on their platform.

We may need to share information in connection with, or during negotiations of, any merger, sale of assets, or acquisition of all or a portion of our operations by another entity. We do not share your information with any other third parties.

4. ANALYTICS AND OPT-OUT

The App uses Mixpanel for anonymous usage analytics, as described in What information do we collect?.

Opting out: You can disable all analytics data collection at any time by going to the App’s Settings screen and turning off the “Share usage statistics” toggle. When analytics is disabled, no data is sent to Mixpanel. Your opt-out preference is stored locally on your device.

When analytics is enabled, Mixpanel assigns a random per-installation identifier (distinct_id) to your App install. This identifier has no connection to your Apple ID, IDFA, or any personal account. You can reset this identifier by deleting and reinstalling the App, or by opting out of analytics entirely.

The App does not use advertising SDKs, crash reporting services, or any third-party tracking beyond Mixpanel analytics.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

Analytics data collected via Mixpanel is retained for up to 5 years on Mixpanel’s platform, after which it is automatically deleted. You may request earlier deletion of data associated with your installation’s Mixpanel identifier at any time by contacting us (see How can you contact us about this policy?).

All other App data (such as your photo sessions and preferences) is stored locally on your device and managed by your device’s operating system. We do not have access to this data.

6. HOW DO WE PROTECT YOUR INFORMATION?

We take reasonable measures to protect the analytics data we collect, including:

Transmitting analytics data to Mixpanel over encrypted (HTTPS) connections.
Collecting only anonymous, non-personally-identifiable analytics data.
Using Mixpanel’s security infrastructure, which is subject to their own security practices and certifications.

However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of any data in transit.

7. YOUR PRIVACY RIGHTS

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include:

Right of access — You may request information about the analytics data associated with your Mixpanel installation identifier.
Right to erasure — You may request deletion of analytics data associated with your installation.
Right to rectification — You may request that we correct inaccurate information.
Right to restriction — You may request that we restrict the processing of your information.
Right to object — You may object to the processing of your information for analytics purposes. You can exercise this right immediately at any time by disabling analytics in the App’s Settings.
Right against automated decision-making — We do not make any automated decisions that produce legal or similarly significant effects based on analytics data.

To exercise any of these rights, please contact us by referring to the contact details in How can you contact us about this policy?. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your information, you have the right to withdraw your consent at any time. You can do so by disabling analytics in the App’s Settings. Please note that this will not affect the lawfulness of any processing before its withdrawal.

For privacy rights specific to United States residents, see Do United States residents have specific privacy rights?.

8. LEGAL BASIS FOR PROCESSING (EU / UK / CANADA)

If you are located in the EU or UK

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following:

Legitimate interests — We have a legitimate interest in understanding how our App is used in order to improve it and monitor its technical health. We use only anonymous, non-personally-identifiable analytics data for this purpose, and we believe this interest is proportionate and does not override your rights and freedoms.
Legal obligations — We may process information where we believe it is necessary for compliance with our legal obligations.
Vital interests — We may process information where we believe it is necessary to protect your vital interests or the vital interests of a third party.

If you are located in Canada

We may process your information if you have given us specific permission (express consent) or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time by disabling analytics in the App’s Settings.

9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve (12) months.

Category	Examples	Collected
A. Identifiers	Device ID (anonymous, per-install UUID)	YES
B. Personal information (California Customer Records statute)	Name, contact information	NO
C. Protected classification characteristics	Gender, age, race, ethnicity	NO
D. Commercial information	In-app purchase tier (for analytics only)	YES
E. Biometric information	Fingerprints, voiceprints	NO
F. Internet or similar network activity	Feature usage, session data, app interactions	YES
G. Geolocation data	Approximate city inferred server-side from IP by Mixpanel	YES
H. Audio, electronic, sensory, or similar information	Images, audio, video recordings	NO
I. Professional or employment-related information	Job title, work history	NO
J. Education information	Student records	NO
K. Inferences drawn from collected personal information	Preferences, characteristics	NO
L. Sensitive personal information		NO

Learn more about how we use your information in How do we process your information? and how we share it in How do we share your information?.

We have not sold or shared any personal information to third parties for a business or commercial purpose. We will not sell or share personal information belonging to app users.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects. We do not use analytics data for targeted advertising or profiling.

How to Exercise Your Rights

To exercise these rights, you can contact us by referring to the contact details in How can you contact us about this policy?. You can also disable analytics at any time directly in the App’s Settings.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

10. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (Privacy Act).

This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in How can you contact us about this policy?.

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.

Republic of South Africa

If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:

The Information Regulator (South Africa)

General enquiries: [email protected]

Complaints (complete POPIA / PAIA form 5):
[email protected]
[email protected]

11. AGE REQUIREMENT

The App is not directed at children under the age of 13. We do not knowingly collect any personal information from children. The analytics data we collect is anonymous and not linked to any user’s identity; however, if you believe a child under 13 is using the App and you have concerns, please contact us and we will take appropriate steps.

12. INTERNATIONAL DATA TRANSFERS

Anonymous analytics data collecvted via Mixpanel may be stored and processed in any countries where Mixpanel operates data centers. By using the App, you acknowledge that your analytics data may be transferred to and processed in countries outside your country of residence, which may have different data protection laws. Mixpanel participates in the EU-U.S. Data Privacy Framework and offers Standard Contractual Clauses for transfers of data from the EEA, UK, and Switzerland. You can learn more in Mixpanel’s Privacy Policy.

All other App data (photos, preferences) remains on your device and is never transferred.

13. DO WE MAKE UPDATES TO THIS POLICY?

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this Privacy Policy. If we make material changes, we may notify you by posting a notice within the App or updating the App Store listing. We encourage you to review this Privacy Policy periodically.

14. GOVERNING LANGUAGE

This Privacy Policy was originally written in English. Translations are provided for convenience and may contain mistakes. In the event of any discrepancy between the English version of this document and any translated version, the English version shall prevail. You can consult the English version of the Privacy Policy.

15. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you can email us at [email protected] or contact us via our support form.

This Privacy Policy was partly created using Termly’s Privacy Policy Generator.